Staying safe on holiday

Safety concept at the Waldhotel Arosa

The board of directors and the management of the Waldhotel Arosa fully support the directives of the Federal Council. In these challenging times, it is also particularly important for us to jointly do everything in our power to contain the coronavirus - not only to protect our own health, but also out of solidarity towards our more vulnerable fellow human beings.

Current information!

Access to the hotel as well as the restaurant is only with a recovery or vaccination certificate (2G).

This means that all our hotel guests must present a Covid certificate at check-in, which we will also check. Children up to and including 15 years of age are not affected. 
Should you not be able to present a certificate (2G), we will unfortunately not be allowed to welcome you to the Waldhotel Arosa. We would like to avoid this in any case. However, the booking can of course be cancelled.
Should your certificate expire during your stay, you would be responsible for renewing it in good time.

Masks are compulsory in all publicly accessible areas. This is only waived when people are seated at a table. 

Seating is compulsory during consumption.

A 2G+ obligation applies in the wellness/swimming pool area, even if the facilities are used exclusively by hotel guests.
Only if a mask can be worn, a restriction to 2G is sufficient. In the case of mixed groups (individuals with 2G, others with 2G-plus), all must wear a mask.

  • Indoor swimming pool/ sauna/steam bath: 2G+, as no mask can be worn.
  • Fitness with mask 2G, without mask 2G+.
  • Treatments in the SPA area, which until now could be carried out without restrictions on persons with a certificate, e.g. cosmetic treatments or massages, can still be carried out without a certificate, provided that the mask requirement is observed.

Unfortunately, this is the only way to meet the requirements of the political authorities.

Please note: due to the constantly changing situation, our security measures may be adjusted at short notice.

We thank you very much for your understanding and look forward to welcoming you soon!


  • We adhere to the rules on social distancing and hygiene.
  • In all areas of the hotel open to the public you will find hand sanitiser.
  • Plexiglas screens have been installed at reception.
  • Restaurant staff disinfect their hands after clearing each table.
  • All members of staff who have close contact (under two metres) with guests for longer than 15 minutes – mainly staff working in the spa areawear face masks. We also ask guests to wear a face mask during spa and beauty treatments.
  • Cleaning staff always wear gloves and face masks.
  • Hygiene has always been a priority at here the Waldhotel Arosa, but in light of the current situation we have now increased the intensity and frequency of our cleaning regime.
  • Only 4 people are allowed to sit on one table in our restaurants (except for families).
Responsbility & transparency

Sticking together in challenging times & enjoying a well-earned break in the Alps

As a preventative measure to restrict the spread of the coronavirus, we kindly ask anyone who has experienced fever, coughing or typical cold symptoms in the last ten days not to visit the Waldhotel Arosa.

All the latest information about travelling to Austria and the current travel restrictions in place can be found on the website of the Federal Ministry of Health.

The Waldhotel Arosa can welcome and host hotel guests subject to a number of measures. We are currently unable to give access to non-residents. We will keep you up to date about any changes to these rules. If you have any questions, please do not hesitate to give us a call.

Opening times

Restaurants, hotel bar, spa & beauty area

  • Our half-board restaurants Thomas Mann and Zauberberg are open to guests at the following times: Monday to Sunday breakfast 7:30 - 11:00 / dinner 18:30 - 21:30
  • Our restaurant Kachelofastübli is open to hotel guests on Friday 19:00 – 21:00 for fine chateaubriand steaks.
  • Room service is also available.
  • The hotel bar is open daily from 14:00 until 23:00.
  • The Aqua Silva and the Spa Salus are open daily for hotel guests.
  • Massages at the Spa Salus can be booked by hotel guests.

Stay safe in Arosa!

We will be happy to help you plan your holiday. Simply get in touch or send a non-binding enquiry via the website.

Stay healthy and see you soon!

Phone Book Enquire